- London School of Economics (LSE)
- University of British Columbia (UBC)
- Politecnico di Milano
- University of Amsterdam
- …and many other renowned academic centers.
Challenges Before Implementing ClickUp
- CRM handling for clients and prospective students,
- comprehensive management of the tutor database,
- scheduling and coordinating classes,
- catalog of educational products and services,
- organization of internal tasks — marketing, administration, recruitment,
- an extensive database of universities and study programs,
- a need for clear reporting and analytical views.
Solution – YPA and BeProductive Collaboration
1. CRM for clients and leads
- a complete contacts database,
- sales process statuses,
- automations to streamline the team’s work,
- views supporting funnel analysis.
2. Tutor and university databases
- organized data structure,
- fast filtering and sorting,
- views that facilitate operational work.
3. Class scheduling and organization
- calendars for tutors,
- Gantt views for planning class cycles,
- mechanisms for reporting tutor workload.
4. Product and service management
- a clear catalog of educational services,
- analytical views and statuses to monitor delivery.
5. Company tasks, marketing and recruitment
- Kanban boards,
- reusable process templates,
- views dedicated to specific teams.
6. Dashboards and reporting
- analytics of educational activities,
- reports on tutor workload,
- tracking sales KPIs.
Results of the Collaboration
- Centralized processes – all key operational areas now run in a single system.
- Increased transparency – managers can see statuses, workloads, and results in real time.
- Improved operational efficiency – tutors, mentors, and administration work in one environment without chaos or data duplication.
- Streamlined planning and scheduling – calendars and Gantt views enable better coordination of classes and application stages.
- A scalable system – ClickUp is prepared for YPA’s future growth and the development of new educational services.
Ongoing Collaboration and Development
Extended testimonial from YPA
“ClickUp has become the central tool in our work — the foundation on which we organize all processes: from first contact with a client, through tutors’ work, to recruitment management. Working with BeProductive was more than just implementing a system. It was a partnership that gave us confidence that every process was considered, optimized, and adapted to our company’s realities. We particularly value their flexibility, responsiveness, and ability to translate our complex educational processes into clear ClickUp structures. As a result, our team works more efficiently, has greater control over projects, and we can focus on company growth and our students’ success.” — Konrad Talaga, Founder & CEO
Conclusions
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